Jinolo Knowledge Base

Get help with Jinolo to get started, upload and share files.

Upgrade from Free Account

Upgrading from Jinolo Free to a paid account provides users with a range of benefits. Paid accounts offer increased security and control over file sharing, more storage space for larger files and projects, and additional features that enhance the user's overall experience. On our pricing page, you can find all the details on the features and benefits included in our paid plans. Overall, upgrading to a paid account is a smart choice for anyone looking to get more out of their experience with Jinolo.

Upgrade to Paid Plan

Here is how you can upgrade to a Jinolo paid plan.


Sign in to your Jinolo account and go to the home page.


If you are on a free account, look for the upgrade button in the header on the right-hand side of the page. Alternatively, click on the icon in the top right-hand corner and select "Account Settings", then choose "Subscription settings".


Click on the upgrade button to be taken to the checkout page.


Choose your preferred subscription plan, either monthly or yearly.


Enter your payment and billing information. All payments are securely processed by Stripe, so you can rest assured that your payment details are safe.


Review your information and click the "Checkout" button to complete the upgrade process.


Once your payment is processed, you will have access to all the additional features included in your upgraded plan.

Upgrading to a paid subscription has many benefits, such as more secure file sharing, increased storage, and additional features. To learn more about the features of each subscription plan, please visit our pricing page. If you have any questions or encounter any issues during the upgrade process, please don't hesitate to reach out to our support team for assistance.

Cancel your Subscription

You can cancel your Jinolo subscription any time. To cancel your subscription, please follow these steps:


Sign in to your Jinolo account.


Click on the icon on the top right-hand side, navigate to "Account Settings," and then "Subscription settings."


Click on "Cancel Subscription" to start the process.


Follow the prompts to confirm your cancellation.

Please note that once your subscription is cancelled, you will still have access to all the features of your current subscription plan until the end of the billing cycle. After that, you will be downgraded to the Jinolo Free plan. If you have any questions or issues, please don't hesitate to contact our support team.