What is the difference between a Reviewer and an Editor?
When you upload a design you are automatically an Editor. You can modify, delete and comment on the file. A Reviewer receives a file shared with them. Whether they are allowed to comment on, download or share the file depends on the permissions the Editor set when they shared the file. You need a paid account to be an Editor, and do not need a paid account to be a Reviewer.
How do I change the number of seats?
If you need to add or subtract the number of seats in your plan you may do so in your ‘Account’ dashboard. If you add a seat you will be charged extra. If you subtract a seat, you will be charged for the new amount of seats in your next billing cycle.
Do you have discounts?
You get a discount if you pay annually. We also occasionally run promotions and give discount codes. Subscribe to our newsletter to stay up to date on any special deals.
If I share a file, does that person need a paid subscription?
No. To receive a file, the user can create a free Reviewer account. They can receive and view unlimited files, although they cannot upload and share their own documents.
What happens if I need more storage?
No. To receive a file, the user can create a free Reviewer account. They can receive and view unlimited files, although they cannot upload and share their own documents.
What happens to my data if I unsubscribe?
If you unsubscribe you will have 30 days to download all the data from your account before it is deleted.